I’m trying to learn Intune and Endpoint manager so I’m going through the Pluralsight course Implementing Mobile Device Management (MDM) with Microsoft Intune by Greg Shields.


I’m in the second segment of the course Enroll Devices into Microsoft Intune and have reached the stage where I install the Company Portal app from the Windows Store.


Installing the app, I successfully sign into one of the user AAD accounts, then go into the MDM part.


Company Portal - Set up your device.PNG

Clicking next

Company Portal - Connect to work.PNG

Clicking Connect

Company Portal - set up a work or school account.PNG

Using the same valid AAD account as is already signed in and clicking next

Company Portal - already managed.PNG


In Windows Settings, Accounts, Access work or school, the test user account is listed. Clicking info shows that it is managed by mddprov account.


There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section.


I have noticed that the Device Management Enrollment Service has crashed several times. This is a clean new install of windows 10 pro in eval mode. The crash occurs when I open Company Portal. Exception code 0xc0000005 in module windows.inernal.management.dll


The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager.


I’m lost as to a solution. If anyone has suggestions of how I can resolve this issue, I’d appreciate it.