Hi all,

 

We are having several Windows 10 devices that could not be synced.

On the devices, the sync status shows: “The sync could not be initiated (0x80190194)”

Troubleshooting to Event Viewer, I keep getting an error: “MDM Session: OMA-DM message failed to be sent. Result: (Not found (404).).”

 

Do you guys have any idea on how to deal with that?

 

XML detail for your reference:

<System>
  <Provider Name=”Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider Guid=”{3da494e4-0fe2-415c-b895-fb5265c5c83b} />
  <EventID>201EventID>
  <Version>0Version>
  <Level>2Level>
  <Task>0Task>
  <Opcode>0Opcode>
  <Keywords>0x8000000000000000Keywords>
  <TimeCreated SystemTime=”2020-07-30T09:14:49.5920056Z />
  <EventRecordID>1960EventRecordID>
  <Correlation />
  <Execution ProcessID=”15004 ThreadID=”10424 />
  <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/AdminChannel>
  <Computer>D-N-A.datvietvac.localComputer>
  <Security UserID=”S-1-5-21-833751047-2535151206-3745464421-4512 />
  System>
<EventData>
  <Data Name=”HRESULT>0x80190194Data>
  EventData>
  Event>