changing-no-of-days-for-sending-email-to-end-users-caused-re-generating-notification-again.

Changing No of days for sending email to end users caused re-generating notification again.

By247tech

Hi All,

 

We have couple of compliance polices setup in Intune and we required to increase “Send email to end user” under actions for noncompliance from 1 day to 3 days temporarily. However, it caused to resend notification to all non-complaint devices at the moment and as a result it has opened duplicate IT service tickets as we setup open a new case whenever end user get a notification.

 

Now, I am wondering how we could bypass regenerating this notification when we change the notification setting back to 1 day again. 

 

I would appreciate the help if anyone come across this or know this behavior in Intune.

 

Below is the image for notification setting we changed:

 

dilanmic_0-1721419572861.png

 

 

Thanks in advance,

Dilan

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