Helping our customers through the CrowdStrike outage

Helping our customers through the CrowdStrike outage

On July 18, CrowdStrike, an independent cybersecurity company, released a software update that began impacting IT systems globally. Although this was not a Microsoft incident, given it impacts our ecosystem, we want to provide an update on the steps we’ve taken with CrowdStrike and others to remediate and support our customers.  Since this event began,…

iOS Personal Not Installing Required Applications

iOS Personal Not Installing Required Applications

I configured Intune to setup BYOD iOS personal devices.   Everything was working.  I retired my phone from Intune so that I could document the process.  After documenting the process, I noticed that the required applications were not installing even after several days.  While my phone shows Compliant in Intune, I did noticed that the…

Mitigating the CrowdStrike outage: Guidance for Citrix customers

Mitigating the CrowdStrike outage: Guidance for Citrix customers

This blog contains high-level guidance for Citrix admins to recover their environments from the July 19 CrowdStrike outage. These recommendations are subject to change and may be updated.   Recommendations for Citrix customers currently impacted by the CrowdStrike outage Citrix DaaS … The post Mitigating the CrowdStrike outage: Guidance for Citrix customers first appeared on Citrix…

Unlock modern management with Citrix Workspace Environment Manager

Unlock modern management with Citrix Workspace Environment Manager

Citrix Workspace Environment Management (WEM) provides an enhanced user experience and reduces costs by optimizing resource utilization on your physical or virtual workload. Having a fine-tuned environment provides great benefits such as cost savings, better security, and simplified administration. Workspace … The post Unlock modern management with Citrix Workspace Environment Manager first appeared on Citrix…

Company portal says rooted device but it’s not – Android

Company portal says rooted device but it’s not – Android

Hi everyone,   We came across a situation where one of our Android user is not able to access Outlook and Teams due to rooted device. We configured only App protection (MAM) policy in Intune and blocked access from Jailbroken/rooted devices. Only the MAM policy as been applied on the device and the device is…

Changing No of days for sending email to end users caused re-generating notification again.

Changing No of days for sending email to end users caused re-generating notification again.

Hi All,   We have couple of compliance polices setup in Intune and we required to increase “Send email to end user” under actions for noncompliance from 1 day to 3 days temporarily. However, it caused to resend notification to all non-complaint devices at the moment and as a result it has opened duplicate IT…

Hybrid AAD – Intune feature upgrade – security gap before GPO will be applied when no AD connectivit

Hybrid AAD – Intune feature upgrade – security gap before GPO will be applied when no AD connectivit

Hello, I am looking for a way to be sure that there will be no security gapbridge in the following scenario: there are windows 10 machines which are hybrid domain join – both AD and Azure connected managed by Intune and GPO. There is still a lot of security settings configured by GPO (not configured…

Cloud Management Gateway crashes CCMExec on Management Point (ntdll.dll 0x000409)

Cloud Management Gateway crashes CCMExec on Management Point (ntdll.dll 0x000409)

I am having a strange  situation here and it even replaces on two environments that I host within the same Active Directory Domain.   The issue is the following: When I setup a cloud management gateway and a client tries to connect against it the cloud management gateway returns a 500 error. I checked the…